QP CODE: AAS/Q0103 • VERSION 3.0
Hayagriva - Skilled Craftsman Hayagriva - Skilled Craftsman

Airline Cargo Assistant

Aerospace & Aviation Sector Skill Council

NSQF Level 3 Credits: 15.5 🎬 15 Lessons
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AAS/N0101 Lesson 1 of 15

Aircraft Arrival & Cargo Receiving

Receiving incoming air cargo at aircraft ramp & warehouse transport

📋 Performance Criteria (6 Tasks)
  • PC1. Gather information on incoming cargo volume & type; notify authorities.
  • PC2. Deploy adequate equipment (dollies, forklifts) for incoming volume.
  • PC3. Receive incoming cargo and air waybill documents at aircraft ramp.
  • PC4. Transport incoming cargo safely using equipment to warehouse.
  • PC5. Stage cargo at designated warehouse staging bays.
  • PC6. Handover cargo and documents to warehouse receiving team.
AAS/N0101 Lesson 2 of 15

Cargo Breakdown & Air Waybill Inspection

Segregation of consignments and visual damage verification

📋 Performance Criteria (4 Tasks)
  • PC7. Breakdown cargo from built-up configuration & segregate by Air Waybill (AWB).
  • PC8. Verify AWB numbers and consignment counts against cargo manifests.
  • PC9. Visually inspect cargo for damage/discrepancies and log records.
  • PC10. Oversee storage and stacking as per regulatory procedures and record location.
AAS/N0101 Lesson 3 of 15

Delivery Order & Recipient Cargo Release

System updates, DO issuance, and recipient handover

📋 Performance Criteria (6 Tasks)
  • PC11. Update cargo management system with complete incoming cargo details.
  • PC12. Notify recipient/shipper of shipment arrival via official channels.
  • PC13. Create Delivery Order (DO) according to org policies and regulatory rules.
  • PC14. Verify proof of DO payment / charges from recipient representative.
  • PC15. Retrieve cargo from storage and deliver to verified recipient.
  • PC16. Update system with delivery confirmation and archive records.
AAS/N0102 Lesson 4 of 15

Export Cargo Acceptance & Booking Verification

Accepting outward shipment & document verification

📋 Performance Criteria (3 Tasks)
  • PC1. Receive cargo/mail documents from shipper & verify AWB & booking status.
  • PC2. Verify required export permits, customs docs & regulatory paperwork.
  • PC3. Perform visual inspection of outward cargo for outer packaging damage.
AAS/N0102 Lesson 5 of 15

Weighing, Staging & Security Screening

Volumetric weight checks & security processing

📋 Performance Criteria (3 Tasks)
  • PC4. Perform weight and dimension check against AWB booking data.
  • PC5. Process cargo/mail for X-ray / security check as per regulatory guidelines.
  • PC6. Oversee stacking and record exact storage bay coordinates for retrieval.
AAS/N0102 Lesson 6 of 15

ULD Buildup & Load Distribution

Building pallets & Unit Load Devices according to load sheets

📋 Performance Criteria (4 Tasks)
  • PC7. Oversee retrieval of stored cargo for flight buildup.
  • PC8. Check ULD containers/pallets for structural damage before loading.
  • PC9. Oversee buildup & load distribution as instructed by Load Controller.
  • PC10. Verify built-up AWB details against flight manifest loading list.
AAS/N0102 Lesson 7 of 15

Flight Dispatch & Aircraft Loading Handover

Final manifest verification & ramp dispatch

📋 Performance Criteria (3 Tasks)
  • PC11. Verify all final ULD build-up documents match regulatory requirements.
  • PC12. Dispatch built-up cargo & ULDs to aircraft loading ramp area.
  • PC13. Update cargo management system with final flight load manifest.
AAS/N0502 Lesson 8 of 15

Airport Workplace Safety & Compliance

Personal protective equipment & regulatory safety guidelines

📋 Performance Criteria (5 Tasks)
  • PC1. Comply with organizational safety and security policies at all times.
  • PC2. Follow regulatory guidelines to thwart unlawful interference acts.
  • PC3. Report safety breaches immediately to designated supervisors.
  • PC4. Coordinate with airport teams for a safe working environment.
  • PC5. Mitigate immediate safety hazards (spills, trips) within personal authority.
AAS/N0502 Lesson 9 of 15

Hazard Mitigation & Emergency Response

Fire safety, injury response & hazard escalation

📋 Performance Criteria (4 Tasks)
  • PC6. Report hazards beyond personal authority to relevant managers.
  • PC7. Follow emergency procedures for accidents, fires, and security alerts.
  • PC8. Recommend health, safety, and operational improvements.
  • PC9. Ensure health and safety logs are accurately completed and updated.
DGT/VSQ/N0102 Lesson 10 of 15

21st Century Professionalism & Communication

Workplace ethics, English skills, & teamwork

📋 Performance Criteria (5 Tasks)
  • PC3. Demonstrate civic rights, personal ethics, honesty & integrity.
  • PC6. Practice self-awareness, time management & problem-solving.
  • PC7. Use basic English for everyday conversations & phone calls.
  • PC9. Write short clear messages, notes, and work emails in English.
  • PC13. Work collaboratively with peers in aviation team settings.
DGT/VSQ/N0102 Lesson 11 of 15

Digital, Financial & Legal Literacy

Digital tools, salary components & POSH compliance

📋 Performance Criteria (5 Tasks)
  • PC14. Behave respectfully with all genders and Persons with Disabilities (PwD).
  • PC15. Escalate workplace harassment issues under POSH Act guidelines.
  • PC17. Carry out digital transactions safely and securely.
  • PC20. Operate digital devices & office productivity tools securely.
  • PC22. Use spreadsheets & word processors for cargo inventory logging.
DGT/VSQ/N0102 Lesson 12 of 15

Customer Service & Career Growth

Professional grooming, customer care & job readiness

📋 Performance Criteria (4 Tasks)
  • PC27. Respond to customer requests & airline queries professionally.
  • PC28. Maintain high standards of personal hygiene and uniform grooming.
  • PC29. Create a professional resume highlighting cargo skill competencies.
  • PC32. Perform confidently during job interviews & selection tests.
AAS/N0702 Lesson 13 of 15

Airside Vehicle Pre-Drive Inspection

Vehicle lighting, permit check & pre-op inspection

📋 Performance Criteria (3 Tasks)
  • PC1. Verify Airside Driving Permit (ADP) is valid for specific vehicle class.
  • PC2. Confirm vehicle lighting, amber beacon & obstruction markings are active.
  • PC3. Complete vehicle inspection checklist before driving airside.
AAS/N0702 Lesson 14 of 15

Airside Driving Rules & Aircraft Priority

Navigating apron roadways, markings & aircraft right-of-way

📋 Performance Criteria (5 Tasks)
  • PC4. Manoeuvre vehicle safely under all weather and tarmac conditions.
  • PC6. Follow airside signage, red stop lines & perimeter road markings.
  • PC7. Give right-of-way priority to moving aircraft AT ALL TIMES.
  • PC8. Maintain mandatory safe distance (at least 7.5m / 15m) from aircraft.
  • PC10. Reverse vehicle strictly using trained guide/marshaller instructions.
AAS/N0702 Lesson 15 of 15

FOD Prevention & Emergency Protocols

Foreign Object Debris clearance & airside emergency response

📋 Performance Criteria (5 Tasks)
  • PC11. Maintain 360° constant vigilance while driving airside.
  • PC12. Wear mandatory PPE (High-vis vest, ear defenders) inside vehicle/apron.
  • PC15. Stop and collect Foreign Object Debris (FOD) or report tarmac spills.
  • PC18. Provide immediate unhindered access to airport emergency vehicles.
  • PC19. Report all airside vehicle incidents/scratches immediately.